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Welcome to Joe Santana’s website

Joe Santana is a diversity and inclusion consultant, who is best known for his work as Siemens first diversity and inclusion officer and the architect of their highly successful present day program. Highlights of his work on this practice include the development and implementation of a governance model for Siemens 65,000 employee operations in the USA, the design of a D&I capability assessment system that drove progress, while lowering cost and increasing overall institutional D&I effectiveness and the creation of a set of guidelines, policies and programs that resulted in 60 well structured employee networks. To learn more about Jos' solutions and to determine if they are right for you click here!

Having started his career in revenue and profit generating centers, Joe does not design or drive initiatives that are simply their for the sake of "optics" and do not clearly and directly support competitive business goals and corporate strategy. He’s also not satisfied with finding out and sharing what competitors are doing, in order to just produce equal results by copying them. Instead his approach consists of combining aspects of his broad and diverse personal experiences in novel ways, as well as partnering and/or leading diverse groups of talented people, in order to design and implement new, innovative, and real competitive solutions.

Throughout the examples that span his career shown below one common theme that comes through is that he sets very high standards of innovation, competitiveness and performance.

Innovative accomplishments across a variety of business functions

  • As part of a Wall Street financial services firm’s Accounting Department he worked with a team of programmers to create one of the first systems used to produce weekly and monthly SEC compliance reports. The end result was a system that eliminated hours and days of manual work and produced timely reports at a fraction of the cost.
  • Some years later he moved into IT where as an IT project manager, he partnered with a highly diverse team comprised of lawyers, traders, programmers, and others and invested his experience with accounting models to develop the first treasury bond interactive trading system that resulted in a multi-billion dollar line of services and revenue.
  • After that, he took his accounting and IT management experience and ported it over into a revenue/sales outsourcing role where in one year he closed over $15 million comprised of new service business and contract renewals and rescued over $5 million in failing service business relationships.
  • Next combining his experiences in accounting, IT and sales, he took a role as an operations executive in charge of a 45-million dollar Fortune 500 client service business portfolio in NYC and NJ where he improved profitability by more than 18%.
  • In his next move, he became the head of a national training organization where he successfully applied his experiences in accounting, IT, sales and operational management to transform a reactive training department into a business aligned practice that ran like a lean (25% cost reductions) and productive business (Measurable outcomes).
  • Finally, in his most recent past role, he applied his broad cumulative business experience as Siemens first diversity and inclusion executive to design and develop a national diversity practice, where making full use of models and approaches re-purposed from finance, sales, IT and operational management environments he drew together a host of disparate division programs at various levels of practice maturity into one highly competitive national approach.

 

His contributions as a Journalist, Author and Speaker

In a parallel track to his work in finance, IT, sales, operations, training and diversity, over the course of over twenty years, Joe has also been a journalist. He’s written a number of well-received published articles across a number of management topics as well as white papers and has co-authored books. To date a few of the media organizations that have published his work include the American Management Association, PR Shultz Reports, CIO Update, TechRepublic, HR.com, The Motivational Manager, The Mentor, Customer Service Review Magazine and Small Business. Technology Review Magazine and Diversity Best Practices. (Numerous magazines in Asia, Europe and Africa have re-published his work in several languages). Most recently, his innovative articles have appeared as feature pieces in Diversity Executive magazine. Joe is also a member of the Insight Into Diversity Editorial Board

Due to his broad experience, skill and sense of humor, Joe has enjoyed being a highly sought after speaker, panelist and media commentator. His views are well known to readers and have been quoted in a variety of well read books and publications including The World is Flat and Optimizing Human Capital with a Strategic Project Office, Fortune Magazine, Investors Business Daily, The Chicago Tribune, the American Management Association Magazine, Computerworld, CIO Magazine, CIO Update, TechRepublic, HRWIRE, HR.com and The Outsourcing Journal. Joe has also shared his ideas with audiences worldwide through radio interviews and network television guest spots.

For his outstanding work on the Siemens program as well as his overall contributions as a diversity and inclusion thought-leader, in 2008 Joe was given a Diversity Officer Leadership Award by Diversity Best Practices. Joe was also listed among the "Most Important Hispanics in Technology, Government and Business" by Career Communications Group, Inc in 2010 and again in 2011. In 2011 Joe was also listed as one of the 100 Most Influential Hispanics by Hispanic Business magazine.

Joe resides in NYC with his wife. To learn more about Joe's solutions and to determine if they are right for you, click here!

 

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