Listed here are free resources. Many were originally developed for IT organizations, but all offer value to any professional services organization. For ease of reference, this section is divided into two sections: “Papers” and
Papers . . .
7 Tips to Better Manage IT A 36 page PDF containing seven tips that you can immediately use to better manage an IT team or organization.
Outsourcing Article Collection A one-page Word file containing a list of five articles by Joe on the topic of IT outsourcing along with URL links to each article. (A box may appear on your screen asking that you login in order to download this file. Simply click on “CANCEL” and you will be able to download the file).
ROI: The New IT Buying and Selling Process A 12-page PDF contributed by Glomark, a company that helps technology providers and buyers assess the value of technology solutions and service, on the new "ROI-driven" IT buying and selling process.
Blog . . .
IT Career/Management Strategy Blog - Link to a blog that contains valuable and timely information to help you navigate your career and manage business strategies, including topics such as technical training, leadership development, and succession planning.