In The News Coaching Meeting Facilitation
 

In The News

Joe is a highly sought after media commentator. Below are examples of books, recognition events and articles where Joe is quoted as well as radio and network television appearances."

In 2007, Joe's innovative advice to 21st century managers was included in the New York Times bestseller titled The World is Flat. The comment, which was part of a section captioned The Great Adapters quoted Joe as follows: "With flat or even smaller budgets and fewer people, managers need to make the most of the people they have . . . They can no longer see people as specialty tools. And their people need to become less like specialty tools and more like Swiss Army Knives. Those Swiss Army knives are the versatilists." This type of forward-looking, innovative and insightful advice are common themes you will find whenever Joe is quoted.

 

    In Books:
   
In this look at the wonders of the present global world, Pulitzer prize winning author Thomas L. Friedman quotes Joe on the topic of versatilists. In this groundbreaking book that explores how organizations can make the most of their people through a strategic project office model, author J. Kent Crawford and Jeanette Cabanis-Brewin of the Center for Business Excellence include Joe's SLA design tips as part of the tools they recommend for establishing project friendly human resource practices. In this volume by K. Sangeetha and Chitra Mukunnan, you will find a section that shares Joe's practices and insights on the topic of engaging talented people.” In this book co-authored by Edna Chun on how companies need to integrate HR and diversity strategy, the authors share Joe's highly successful Diversity and Inclusion capability maturity model  designed to drive and measure this process.

In Recognition Events:

Recognition Dinner and Award Event

In Articles:

  • Joe Santana on Diversity and Inclusion: I Want to Challenge You - This interview with Joe provides a peek at the timely topics he will explore at the March 2015 i4cp convention in Scottsdale, AZ- http://tinyurl.com/lvsmry4
  • Creating a Culture of Change Requires Leadership Development - This article by Robert Dragone, CEO of Aqqolade, quotes Joe on the need to evolve the development of organizational leaders in order to help companies capture new opportunities and address new challenges.
  • Global Accounting Alliance- This article by George W. Russell directed at Hong Kong listed companies, quotes Joe on the need to move carefully and strategically to avoid having the diversity brought into the Board side-lined.
  • The Glass Hammer - This article by Robin Madell, quotes Joe on why having executives that "get-it" when it comes to diversity is not enough to drive real change that promotes inclusion. The article goes on to provide advice from Joe and others on how to drive real inclusion.
  • HRM - This quotes Joe on how small businesses can invest in diversity and inclusion efforts despite a small budget
  • SHRM - This article by Rebecca Hastings quotes Joe on how and what organizations can outsource relative to their diversity and inclusion efforts. (SHRM membership required to access this article)
  • LearnVest - This article by Sheryl Nance-Nash quotes Joe on why an increasing number of Americans do not take their vacation time and the cost to organizations.
  • TriplePundit - This article quotes Joe on why increasing diversity often does not result in increasing inclusion.
  • THE CONFERENCE BOARD - This Fall 2012 article quotes Joe on the reason why many organizations fail to achieve diversity of thought despite sincere efforts and claims to the contrary.
  • PR NEWS - This article quotes Joe on why it takes more than leaders intellectually getting it to drive diversity and inclusion success (Subscription and/or payment required).
  • SHRM- Women Networking Groups Develop Key Skills - In this article Joe is quoted on why men sometime avoid joining women's networking groups and what can be done to more fully engage men.
  • Diversity Executive- The 5 Factors For D&I Success - This article quotes Joe's comments on making policy and practice change to support diversity and inclusion.
  • Travantis- High Definition elearning - The author of this article quotes Joe's comments on the benefits of hiring talent and passion
  • Outsourcing Center - The author of this article quotes Joe when discussing the importance of effective diversity management for outsourcing managers
  • Xoriant Corporation - The author of this paper on avoiding cultural misunderstanding quotes Joe on why this is an important topic for outsourcing partners
  • FranklinCovey Blog - FranklinCovey Chief Learning Officer who attended Joe's session at CLO Symposium 2010 quotes Joe on importance of having a strong diverse network
  • Outsourcing Buzz - Interview with Joe on the vital role of effective diversity management in outsourcing relationships
  • CLO Symposium 2010 Agenda - Agenda announcing 2010 program, which includes a Birds of a Feather session on driving more results through network diversification lead by Joe Santana on page 8
  • SHPE NYC Event - Announcement of NYC SHPE seminar on how to transition from an engineering role into management conducted by Joe Santana
  • HR Focus News Brief - Quotes Joe in an article on how to use business strategy to drive diversity practice
  • Diversity Executive - Article talks about how Joe advises B2Bs to have strategy specific diversity efforts instead of just copying what B2C companies have done in the past
  • Black Careers - Press release announcing 2008 CEO Diversity Leadership Awards as well as the Diversity Leadership Officer Awards list, which includes Joe Santana
  • Online Recruiting - Shares Joe's advice on the importance of Work Life balance and how what to do about it for maximum productivity
  • Processor - In this article on how to give staff the tools they need to succeed, Joe shares tips for designing and delivering training systems with author Sixto Ortiz, Jr.
  • PR Web - This press release provides and overview of the information services offered by ITtoolbox.com blogs and provides a quick overview of Joe's weekly IT leadership and management web log.
  • The Organized Executive - Page 6 of this issue contains Joe's tips on how manager and executives can put balance back into a busy schedule.
  • Corporate & Incentive Travel - Joe shares information overload handling tips in an interview with author Judy Colbert.
  • Metro New York - In this article, writers Tag and Catherine Goulet quote Joe on why its best to answer questions about your talents honestly.
  • IT Service Management Forum - Quotes Joe regarding tools for keeping IT team effort in alignment with the business.
  • Processor - In this article focusing on staff training, author Sixto Ortiz, Jr. quotes Joe relative to the best way to provide ITO staff with soft skills training as well as the basic components of a winning training program.
  • Sales Success Magazine - Re-printed piece by Joe on how to get more from ITO staff without burning them out.
  • Processor - A list of the most common mistakes made by IT managers that can stop productivity in its tracks and advice on how to avoid these common pitfalls.
  • Chicago Tribune - Article titled "As economy turns, tech workers reboot Market could brighten for information technology pros," quotes Joe on his perspectives regarding the IT transformation and the opportunities available for people who take advantage of the changes. (This is a PDF file. You will need Adobe Acrobat. Other publications carrying this story where it is made available via a regular web page format include: New York Newsday; The Hartford Courant; The Orlando Sentinel; The Baltimore Sun)
  • Courier Post - In this article titled "Beat holiday blues by cross-training," Joe shares his views on the importance of cross-training.
  • HRWire - Author Maureen Minehan quotes Joe advice in her article Four Steps to Higher IT Morale (Starts on page 27 of the 7/6/2004 issue of HRWire).
  • Network World Fusion - Author Deni Connor quotes Joe and other experts on the ten things IT professionals can do to secure their personal job/marketability in the face of outsourcing and offshoring threats.
  • PRWEB Press Release - Press release that focuses on the ten core competencies taught in Manage I.T., which IT managers need in order to sustain and build their value in the 21st century business climate.
  • Microsoft bCentral - Author Joanna L. Krotz quotes Joe's advice on how to manage Prima donnas.
  • Web Hosting Monthly - Article on page 20 by Dennis McCafferty titled "First Time Management Blunders," quotes Joe on common new manager mistakes to avoid.
  • Direct Marketing Business Intelligence - An article by Connie LaMotta, president of Workplace Strategies titled "An Unusual Career Opp: Failure" that quotes from Manage I.T. and Joe to convey how career failures can become opportunities.
  • CrossRoads Newsletter published by Net-Temps - Quotes an excerpt from Manage IT on how to avoid having your promotions become career disasters.
  • Silicon Alley Station Radio - Interview with Joe conducted by Paul Dube' a station correspondent and Founder and Managing Partner of StratITech at the TECHXNY event on Joe's unique perspective on how to IT professionals can offshore-proof their careers.
  • HR.com - Review of Manage IT by HR.com Senior Editor, Belinda Pianezza, who calls the book a product that is "greater than the sum of its part that can be especially useful to HR professionals who utilize it as content in management skill development and coaching discussions with IT professionals either seeking or in an IT management role. She rounds out the review by stating that HR pros that want to reduce the cost of poor IT management in their company and start driving the benefits of superior information technology leadership at every level in their companies will find Manage IT an excellent tool.
  • TechRepublic - Quotes Joe Santana in an article by Karen Kidd on how IT professionals need to strive to be versatilists in today's demanding business environments.
  • Microsoft bCentral - Author Jeff Wuorio quotes Joe's advice on how to pinpoint the problem when a former stellar employee declines in performance in an article titled "10 strategies before firing a poor performer."
  • CIO Magazine Australia - Quoted in article titled Team Work by Sue Bushell where Joe talks about three major ways a CIO can establish credibility with senior business executives, gain and maintain the confidence of that executive team and establish effective leadership over the IT agenda.
  • TechRepublic - Quotes Joe Santana in an article on how IT professionals can get on the CIO track by Molly Joss. In the article, the author explains how Joe's book, Manage IT, can help readers make a complete personal assessment to see if they would like to do the work of management and move on to a CIO track.
  • ASTD Seminar - Write up by Curt Schleier on the highlights of Joe Designing High Impact Training Curricula seminar focusing on how Joe recommends combining elements of orientation, traditional training and coaching for superior results.
  • CIO Magazine Australia - Quotes in article by Sue Bushell where Joe outlines how to use the IT Investment Portfolio Management to create a highly aligned management culture.
  • CNET Radio Talent Planet Show - Guest on the Greg Ketchum Talent Planet show, a program that's focused on providing IT professionals with career advice. (Please note that to play this 43 minute audio file you will need an audio media player, such as Windows Media Player).
  • ENT News - Quotes Joe on why speeding up communication using technology (such as IM) does not result in productivity unless we first teach managers and employees how to filter and handle information more effectively.
  • UPI Interview by Senior Correspondent Sam Vaknin Part I Part one of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
  • UPI Interview by Senior Correspondent Sam Vaknin Part II Part two of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
  • ULiveandLearn Seminar Press Release Published Monday, July 15th 2002 Press release announcing on-line seminar
  • AT & T Video Streaming Interview. Recorded video streaming interview hosted by AT & T Broadband (CLICK HERE TO PLAY)
  • ULiveandLearn.com Web Interview. Recorded web interview hosted by ULiveandLearn, CEO Denise Easton on the uses of Manage I.T. as an HR tool July 2002 (CLICK HERE TO PLAY)
  • Best Practices e-Advisor Jeannette Cabanis-Brewin, Editor-in-Chief for the Center for Business Practices refers to Joe's articles in the "Published Articles" section of this site as among the "best on the web," containing good management practice advice for all business environments and all managers (IT and non-IT).
  • Offshoring Digest - Quotes Joe in a November 13th piece on the impact of globalization on the ITO
  • Washington Business Journal - Quotes Joe on how organizations can get their heads around globalization and prepare their ITO business environments for multiculturalism.
  • Processor - An article titled "Tips for Better Product Acquisition," where Joe shares a few highly effective negotiation techniques.
  • TechRepublic - Writer, Editor Toni Bowers interviews Joe on the topic of preparing for the cross-cultural challenges of offshore outsourcing.
  • IT & Telecom Exchange - Association meeting agenda announcing Joe's keynote on outsourcing,
  • Baruch College - Release announcing Joe Santana's appearance and support of the Black Tech and Baruch College co-sponsored event for business owners
  • Business Wire Press Release - Business Wire announce Joe's book signing appearance at the Baruch College sponsored Black Tech Magazine Event "Changing the Game." At this program, Joe also shares his ideas on how organizations can align their IT investments with their business objectives.
  • HR.com - Review of Manage IT by HR.com Senior Editor, Belinda Pianezza, who calls the book a product that is "greater than the sum of its part that can be especially useful to HR professionals who utilize it as content in management skill development and coaching discussions with IT professionals either seeking or in an IT management role. She rounds out the review by stating that HR pros that want to reduce the cost of poor IT management in their company and start driving the benefits of superior information technology leadership at every level in their companies will find Manage IT an excellent tool.
  • Computerworld Magazine - Quotes Joe Santana on how he envisions 90% of companies investing in culture change by 2007 in order to avoid wasting billions of dollars on computer technology that sits in closets gathering dust due to adoption resistance by the people in the company.
  • Computerworld Magazine - Lists chapter two of Manage IT by Joe Santana and Jim Donovan as a source where newbie CIO's can learn how to get IT alignment.
  • CIO Magazine Australia - Quotes in article by Sue Bushell where Joe outlines how to use the IT Investment Portfolio Management to create a highly aligned management culture.
  • UPI Interview by Senior Correspondent Sam Vaknin Part I. - Part one of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
  • UPI Interview by Senior Correspondent Sam Vaknin Part II. - Part two of a two part interview with Sam Vaknin UPI Senior Correspondent covering the Business and Economics Desk.
  • Layered Alignment Press Release. Press release announcing the layered alignment philosophy that is vital part of Manage I.T.
  • The Outsourcing Journal An Interview published in the Summer 2001 issue titled "How to spend resources wisely: Three trends in outsourcing decisions," by Senior Writer Kathleen Goolsby.
  • Fortune Magazine/CNET Quoted by Doug Garr, author of IBM Redux, published in the Summer 2001 issue of Fortunes Technology Review title "Inside Outsourcing"
  • HR.com - Joe selected top HRIS community author by HR.com in 2003 for article on how HR can work with IT to drive true business value.

In Radio, Podcast, video interviews and Network Television Appearances:

  • Aqqolade Leadership Matters Podcast Interview with Robert Dragone and Devie Dragone on the topic of workplace inclusion.
  • Darlene Hunter Show Interview with Darlene Hunter on the topic of diversity and inclusion 2013.
  • Video Interview Click below for a short video interview Joe filmed in Vienna, Austria 2013 about his background and philosophies

  • NY Business Forum Radio Interviewed by host Ron Thomas on the topic of business automation in 1998
  • Fox Five Television Interview. Interviewed for the McCreary Report by reporter Don Alexander on the topic of Internet Marketing in 1996.

You can follow Joe on . . .

View Joseph Santana's profile on LinkedIn